Still the same good people, 12 years on

“We started working with Tuffnell about 12 years ago, when they were a smaller, local contractor. At the time, we were specifically aiming to support local businesses, and that made them a great fit. It’s their attention to detail, communication, and overall quality which stand out. Even as they’ve grown, they’ve stayed true to those values. For us, it’s always been about working with good people, and that’s exactly what we’ve found with Tuffnell over the years."

Fair, easy to deal with, and reliable

“Tuffnell’s been a subcontractor on many of our building sites. They’re well-established and do the job properly. Warwick is very pleasant to deal with, and his QS does her job right, which helps avoid the financial issues you often see when things aren’t managed well. They’ve always been fair and easy to work with. If something’s not going to plan, Warwick’s the kind of guy who’ll come to the table — not unreasonable or hard to deal with. In this industry, that means a lot. They’re commercially competitive too, but being decent and doing a good job every time really sets them apart.”

Strong cooperative relationship that works

“Tuffnell started working with us on a commercial drainage job because they were the cheapest, but they’ve proved themselves over time. Each project has been better than the last, and now we reach out to them regularly. Tuffnell gets the job done when they say they will, and they do it to a high standard. Price, quality, and relationship matter most to us, and Tuffnell ticks all three. Dealing with Warwick is always easy, and having Darryl now overseeing operations has made things even smoother. It’s a strong, cooperative relationship that works.”

Never disappointed to see them on site

“Tuffnell’s a subcontractor we use at Calder Stewart, and they’re always good to deal with. I’ve never been disappointed to see them on the list. As a project manager, I just want people to do what we agreed, turn up with the right gear, and get on with the job. Tuffnell’s great at that. Things don’t always go perfectly on site — delays happen, diggers break, suppliers run late — but when that stuff comes up, communication matters. I’ve always found Warwick and Daryl easy to get hold of. If I don’t catch them right away, they’re back in touch the same day or the next morning. That makes a big difference.”

They come prepared with solutions

“Tuffnell is our go-to drainage contractor for large-scale commercial projects. We chose them based on their reputation and because they’re collaborative, solutions-focused, and strong on quality and health and safety. When we first met, they had clearly done their homework. They understood our programme, resource, and QA requirements and came prepared with answers. That gave us confidence they were truly invested in the job. The quality of their work — and the paperwork that goes with it — has been excellent. They consistently help us reach the end result with fewer bumps along the way. It’s that collaborative mindset and problem-solving attitude that makes the real difference for us.”

You get a feel for the good ones

“Tuffnell provides drainage supply and install for several of our projects. In this industry, you get a feel for the good ones — the people who show up, do what they say, and don’t fleece you for variations. That’s why we keep going back to Tuffnell. Their service, relationships, and pricing are all spot on. I’ve got a direct line to Warwick, and if anything crops up, he gets it sorted without fuss. They offer solutions, deliver on time, and align with how we like to work — no need to wave contracts around. Tuffnell just get on with it and gets the job done right. They’re great people to work with.”

Same team, same outcome, every time

“Tuffnell installs drains for us, and they recently won a tender by being the most competitive on price. But it's not just about cost — we know from experience that they deliver on time, on programme, and to a high standard. Their track record with us has been strong, and that gives us confidence to keep going back. Every time we engage them, we get the same reliable team, the same consistent approach, and the same solid results. They’re easy to work with and good at what they do.”

Confident pricing and hands-on leadership

“We brought Tuffnell in through a tender process for in-ground drainage and mechanical pipework. They had a competitive price, a good reputation, and from the beginning, they built confidence through honest engagement. Cost blowouts and resourcing are always concerns in this industry, but Tuffnell delivered exactly what was promised. The level of involvement from everyone — from directors to supervisors on site — showed real commitment. They shared examples from past projects that helped guide decisions, and their team had a great attitude throughout. The whole process was positive, professional, and well-managed.”

Finished two months early — no stress

“We brought Tuffnell in for a commercial project at Ellesmere College and used them for Stage One, including boring and well installation. They’ve got deep experience with dewatering and all the gear needed, which made things run smoothly. Price, quality, time, and health and safety are key for us, and they delivered on all fronts. In fact, they finished Stage One about two months early. The team was great to deal with, really approachable and easy to work with on-site. You can tell they’ve got a strong culture and leadership behind them. They show up, know what they’re doing, and get it done. We trust them to deliver.”

Time, quality, and people you trust

“Tuffnell handles all our Selwyn District Council drainage work, including sewer lateral repairs and blockages. We’ve used them for years now. At the time, we didn’t have the gear to do the work ourselves, so started using Tuffnell to take the load off our team — and they’ve been excellent. For us, it’s all about time, availability, and workmanship, and they tick every box. Their team is experienced, reliable, and local, which makes things much easier. Communication is great, and we’ve built a strong relationship with both management and staff. They’re the go-to for this kind of work.”

Quality work with that local touch

“We use Tuffnell regularly for both drainage and operational maintenance work. They’re a local business, which we value, and they’re a team we feel comfortable with, especially given the financial risks that come with infrastructure jobs. There’s not much they can’t handle, and they’re always great to deal with. For us, the key things are quality, timing, and value. You don’t mind paying for a good day’s work, and they always finish jobs in good time with solid oversight. Their small team has that personal touch, and the service is consistently reliable. That’s why we keep going back.”

Experts who deliver quality for the long term

“We manage a district shopping centre with over $20 million in annual turnover, so we need people we can trust. Tuffnells handle drainage and site issues for our tenants, and they’ve proven to be reliable, tidy, and confident in their work. Trust is the biggest factor for me — we rely on experts who deliver quality for the long term, and that’s hard to find in construction. They’re also efficient and considerate on-site, and they don’t send silly bills. With Tuffnells, I know the job will be done properly without needing to chase them. They’re local, convenient, and operate with a solid business ethic.”

Good prices, great workmanship, and always available

“We use the Tuffnell Drainage team for pipe cleaning, CCTV inspections, and manhole trapping ahead of our practical completion walkovers. Compared to other companies we’ve used, they offer more competitive pricing, and we don’t need the larger gear that some charge extra for. Their team is prompt, the workmanship is excellent, and if anything needs adjusting, they’re always happy to come back and sort it out. Their availability in the Selwyn District really helps — they can usually drop what they’re doing and assist when we need it. They’re easy to work with and get the job done right.”

Reliable, practical, and easy to work with

“We’ve worked with Tuffnells for years on both residential and commercial builds. They handle the drainage and in-ground civils and were originally recommended by a friend. They’re capable, financially sound, and most importantly, they show up and get the job done. In construction, things don’t always go to plan, and Tuffnells are great problem solvers. They offer helpful advice when changes are needed, always staying within legal and consented boundaries. Communication is clear, and they’re easy to deal with. They also work really well alongside other contractors on site, which makes a big difference. Their track record speaks for itself.”

Strong cooperative relationship that works

“Tuffnell started working with us on a commercial drainage job because they were the cheapest, but they’ve proved themselves over time. Each project has been better than the last, and now we reach out to them regularly. Tuffnell gets the job done when they say they will, and they do it to a high standard. Price, quality, and relationship matter most to us, and Tuffnell ticks all three. Dealing with Warwick is always easy, and having Darryl now overseeing operations has made things even smoother. It’s a strong, cooperative relationship that works.”